What I automate (with humans in control)
- Classification and triage of incoming documents and emails, with routing to the right file or person.
- Data entry and encoding from existing sources.
- Tracking deadlines and follow-ups.
- Routine checks and validations.
- On sensitive or ambiguous cases, the system doesn't decide alone: it prepares and hands over.
Guardrails
This is where I differ from low-code solutions thrown together in a hurry. Human validation on the decisions that matter, explicit confidence thresholds, traceability of every action, and no black box that breaks silently. You keep control and you see what's happening, at every step.